Privacy Policy

The data controller responsible for your personal data is:

If you have any questions about this policy or want to exercise your rights, please use the contact details above.

We collect personal data in the following ways:

We use your personal data only for the following clearly defined purposes:

Under UK GDPR, we must have a lawful reason for processing your personal data. We rely on the following:

We share your personal data only to the extent necessary, and only with the following categories of third parties:

• Travel suppliers: airlines, hotels, cruise operators, car hire companies, transfer providers and tour operators, to fulfil your booking.
• Payment processors: for secure handling of payment card transactions.
• Regulatory authorities: Civil Aviation Authority (ATOL), HMRC and other statutory bodies as required by law.
• Border and immigration authorities: customs and border control agencies as required for international travel, including US CBP for US-bound travel.
• IT and software providers: providers of our website, email and booking management systems, all bound by data processing agreements.
• Fraud prevention agencies: to protect against fraudulent transactions.

We do not sell, rent or trade your personal data to any third party for their own marketing purposes. We require all third parties to maintain appropriate security and treat your data in accordance with applicable data protection law.

Your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA), particularly where your travel destination requires it. For example, we are required to disclose certain booking data to US Customs and Border Protection for US-bound travel.

Where we transfer your data internationally, we ensure it is protected by at least one of the following:

• The recipient country has been deemed to provide adequate data protection by the UK Government.
• We have put in place UK-approved Standard Contractual Clauses with the recipient.
• The transfer is necessary to perform your travel contract (e.g. sharing booking data with a hotel in your destination country).

We only keep your personal data for as long as we genuinely need it, taking into account legal, accounting and regulatory requirements.

Under UK GDPR, you have the following rights over your personal data. You can exercise any of these by contacting us at [email protected]. We will respond within one month and may need to verify your identity first.

To complain to the ICO: ico.org.uk/make-a-complaint or call 0303 123 1113.

Our website uses cookies, small text files stored on your device, to make the site work correctly, understand how it is used, and improve your experience.

You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie preference centre. Disabling strictly necessary cookies may affect how the site works.

Our services are not directed at children under 18. We do not knowingly collect personal data from anyone under 18 without the consent of a parent or guardian. Where minors are included in a booking, their data is provided and consented to by the adult lead passenger. If you believe we have inadvertently collected data about a child without proper consent, please contact us immediately so we can address it.

We may update this Privacy Policy from time to time as our services evolve or legal requirements change. The “Last updated” date at the top of this page will always reflect the most recent version. Where changes are material, we will let you know by email or by a prominent notice on our website. We encourage you to review this page periodically.

Questions, concerns or requests about your data are always welcome. Please reach out to us directly:

If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO) directly: ico.org.uk, telephone: 0303 123 1113.